The short version: you buy a digital file, it's delivered instantly, and if something's wrong we fix it. The longer version is below.
Ordering & delivery
Everything in this shop is a digital download — nothing is shipped. You don't need an account: at checkout we ask for an email address, and once payment completes we send your receipt and download links there. The same links live on your order page, which never expires — keep the email or bookmark the page and you can come back for your files any time while the download window is open.
Download links stay active for a limited window from purchase and allow a generous number of downloads — both are shown on your order page. If your window closes before you got your files, get in touch and we'll reopen it.
Refunds
Because digital files can't be returned, all sales are final once the download is delivered — with two exceptions, no questions asked:
- Broken or not as described. If a file won't open, is missing pieces, or clearly isn't what the product page promised, tell us within 14 days of purchase and we'll fix the files or refund the order in full — your choice.
- Paid but never delivered. If you were charged and no download ever reached you, we refund immediately.
If an order is refunded, its license ends and its download links are deactivated.
License
Every purchase includes a license at the grade named beside the price — Personal, or Personal & Commercial. What each grade lets you do with the files is spelled out on the license guide, and a copy tied to your order appears on your order page after purchase.
Contact
Questions, problems, or a refund request: gamesneg@gmail.com. Include your order link if you have it — it's the fastest way for us to find your purchase.